Basis 360

SAP Managed Services Overview

Basis 360 is the complete support solution for your Basis/Netweaver operations available at a monthly fixed price. This service allows you to free up internal bandwidth and supercharge your current Basis team.

Basis 360 provides everything needed (see comparison matrix below) to manage your SAP environment to industry best practices while providing the uptime, performance, and stability needed to protect your SAP investment. Basis 360 is the complete solution for your SAP Basis/Netweaver operational needs and includes the following services supporting your SAP Basis/Netweaver environments:

  1. 24/7 Emergency Support for your Production Environment
  2. Thorough system monitoring by seasoned experts
  3. Detailed and useful reporting over your entire SAP environment
  4. Proactive troubleshooting and error resolution
  5. Transport management integrated directly into your Change Management policies
  6. Expert performance tuning
  7. Regular best practice system maintenance
  8. Support stack applications
  9. Client copies and Landscape refreshes
  10. 100% U.S.-based, Platinum-level SAP resources
  11. Best practice system backup strategies and more…

Click here to see a full list of services offered as part of Basis 360.

Basis 360 ensures “Steady State Operations” of one or more SAP landscapes by a dedicated U.S.-based, support team. Your SAP environment is fully managed with auditable reporting by our Platinum-Level, U.S.-based resources assembled to fit your specific needs.

Chart of Standard and Optional Services for Basis 360, Basis Express, and Basis Alert

Email us or give us a call at 877-642-4727 to learn more about BayForce SAP Managed Services and how it can benefit your organization by improving the stability of your SAP environment, decreasing project completion time, and lowering the total cost of ownership of your SAP system.